It is possible that updates have been made to the original version after this document was translated and published. English: Request a translation of the event description in plain English. Thanks, 0 Jalapeno OP Donald (Symantec) May 16, 2013 at 4:11 UTC Jac3land... is it the same tape getting stuck in the drive each time?¬† 0 Sonora OP jac3land May 16, 2013 at 6:55 UTC No, it's a different tape. his comment is here
Dell had performed some diagnostics and found nothing on the tape library. == They only suggested placing barcodes on tapes. From the Tools menu, choose Backup Exec Services and then Stop all Services. Look in Windows Events to see if you have any errors that occur after the first job runs to help pinpoint what is causing the drive to go offline.¬† 1 Please restart all Backup Exec services to fix this problem.
Resources Join | Indeed Jobs | Advertise Copyright © 1998-2016 ENGINEERING.com, Inc. Please refer to product documentation for more information.¬† UMI: v-275-441 Cause Cause 1: Support for a single robotic library drive is included with Backup Exec for Windows Servers, one license each Click Next on the Welcome screen.5. Storage Storage Hardware Storage Software VMware Virtualization Turn Synology NAS into a High-Performance Backup Appliance Article by: Anna Create your own, high-performance VM backup appliance by installing NAKIVO Backup & Replication
Jack 0 Message Author Comment by:TheComputerCore2009-04-17 Well, I set it as you suggested Kelly and as soon as I started Backup Exec the drive is still offline. Nothing in the System Event log at the same time? 0 Message Author Comment by:TheComputerCore2009-04-13 There are no events in the system event log in reards to this issue at All rights reserved. https://www.veritas.com/support/en_US/article.TECH23196 The device status has been changed to offline.
The Tape Library is Dell PV TL2000 (3573-TL) with Tape drive (ULT3580-TD). ¬† Job order has been changed many times but with the same result. RE: Tape library keeps going offline justin2000 (MIS) 19 Nov 04 06:01 Looks like you have hardware issues, you are getting nearly the full complement of errors :).Event ID 7 - Please attend to this condition. Veritas does not guarantee the accuracy regarding the completeness of the translation.
Verify the same robotic library previously detected by Backup Exec is properly cabled to the computer and the power to the robotic library is on. ¬† 2) Once the hardware error Here's Why Members Love Tek-Tips Forums: Talk To Other Members Notification Of Responses To Questions Favorite Forums One Click Access Keyword Search Of All Posts, And More... "robotic Library Hardware Error" The device status has been changed to offline. Veritas The system sees the hardware and beleives that it is installed correctly.
ProcedureUpdate the tape drive firmware Ifthe tape drive will not eject a tape, reboot the server to gain control of the tape drive. this content CALL US: 1 (866) 837-4827 Solutions Unstructured Data Growth Multi-Vendor Hybrid Cloud Healthcare Government Products Backup and Recovery Business Continuity Storage Management Information Governance Products A-Z Services Education Services Business Critical Have you tried changing the job order?¬† Like running the first job second and the second first? Installed the tape backup from the old server which is Seagate/Quantum DAT drive connected to an Adaptec AHA2940 SCSI controller.
Close the Sony Tape Tool. Click Next and a screen to configure the devices will appear. SCSI card/bus etc.). weblink Any Event ID 7, 11, 9?
Are you an IT Pro? Login Join Community Windows Events Backup Exec Ask Question Answer Questions My Profile ShortcutsDiscussion GroupsFeature RequestsHelp and SupportHow-tosIT Service ProvidersMy QuestionsApp CenterRatings and ReviewsRecent ActivityRecent PostsScript CenterSpiceListsSpiceworks BlogVendor PagesWindows Events Event See example of private comment Search: Google - Bing - Microsoft - Yahoo - EventID.Net Queue (0) - More links...
Email Reset Password Cancel Need to recover your Spiceworks IT Desktop password? We address every message received with the intention of improving our Knowledge Library articles. Login here! Posted on 2009-04-13 Storage Software Storage 2 Verified Solutions 11 Comments 5,166 Views Last Modified: 2013-12-01 I have a Dell SC440 server running Windows SBS 2003 R2.
The device manager even sees the hardware and working properly after Backup Exec takes the drive offline. 0 LVL 4 Overall: Level 4 Message Expert Comment by:Kelly_W2009-04-13 Hello, This goes See EV100298 (Symantec Article TECH23603). Join the community of 500,000 technology professionals and ask your questions. check over here No Yes Menu Close Search SOLUTIONS Solutions Overview Unstructured Data Growth Multi-Vendor Hybrid Cloud Healthcare Government PRODUCTS Product Overview Backup and Recovery Business Continuity Storage Management Information Governance Products A-Z SERVICES
Thats when the drive goes offline. 0 Question by:TheComputerCore Facebook Twitter LinkedIn Google Best Solution byTheComputerCore I installed a different model Adaptec controller and followed the procedures that Honmapoq suggested and No Yes How can we make this article more helpful? Thanks, 0 Anaheim OP Dave Collins May 16, 2013 at 8:48 UTC Yeah that's the one. Are you aComputer / IT professional?Join Tek-Tips Forums!